Privacy Policy

1. Who we are

Slate is an AI-visibility agency that helps brands get cited and recommended across AI platforms. For the purposes of applicable data-protection law, Slate is the data controller for personal information handled through this website and our services.

If you have any questions about this policy or how we handle your data, you can reach us at hello@slate-agency.com.

2. Information we collect

We collect information in three ways:

• Information you give us — such as your name, email address, company, and any details you include when you submit a contact form, request a free AI audit, subscribe to our newsletter, or email us directly.
• Information we collect automatically — such as your IP address, browser type, device information, pages viewed, and referring URLs, gathered through cookies and similar technologies when you use our site.
• Information from service providers — limited analytics and delivery data from the third-party tools we use to run our site and communications.

3. How we use your information

We use the information we collect to:

• Respond to your enquiries and provide the audits, reports, and services you request;
• Operate, maintain, and improve our website and offerings;
• Send you newsletters and updates you have asked to receive (you can unsubscribe at any time);
• Understand how our site is used so we can make it better;
• Protect against fraud, misuse, and security threats; and
• Comply with our legal and contractual obligations.

4. Legal bases for processing

Where the GDPR or similar laws apply, we rely on the following legal bases: your consent (for example, to send marketing emails); the performance of a contract (to deliver services you request); our legitimate interests (to operate and improve our business in a way that does not override your rights); and compliance with legal obligations.

5. How we share information

We do not sell your personal information. We share it only in these limited circumstances:

• With trusted service providers who process data on our behalf (such as hosting, analytics, email, and content-management providers) under appropriate confidentiality and data-protection terms;
• When required by law, regulation, legal process, or enforceable governmental request; and
• In connection with a merger, acquisition, or sale of assets, in which case we will notify you before your information becomes subject to a different privacy policy.

6. Cookies and analytics

We use cookies and similar technologies to keep the site working, remember your preferences, and understand aggregate usage. You can control cookies through your browser settings; disabling some cookies may affect how the site functions. Where required, we ask for your consent before setting non-essential cookies.

7. Data retention

We keep personal information only for as long as we need it for the purposes described in this policy, to comply with our legal obligations, resolve disputes, and enforce our agreements. When it is no longer needed, we delete or anonymise it.

8. Data security

We use reasonable technical and organisational measures to protect your information against loss, misuse, and unauthorised access. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.

9. International transfers

We may process and store information in countries other than the one you live in. Where we transfer personal data internationally, we take steps to ensure it receives an adequate level of protection, such as using recognised safeguards and contractual protections.

10. Your rights

Depending on where you live, you may have the right to:

• Access the personal information we hold about you;
• Ask us to correct inaccurate or incomplete information;
• Ask us to delete your information;
• Object to or restrict certain processing;
• Withdraw consent at any time where we rely on it; and
• Request a copy of your information in a portable format.

To exercise any of these rights, email us at hello@slate-agency.com. You also have the right to lodge a complaint with your local data-protection authority.

11. Third-party links

Our site may link to third-party websites and services that we do not control. This policy does not apply to those sites, and we encourage you to read their privacy policies before sharing any information with them.

12. Children’s privacy

Our website and services are intended for businesses and are not directed to children under 16. We do not knowingly collect personal information from children. If you believe a child has provided us with information, please contact us and we will delete it.

13. Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date above, and for significant changes we will provide a more prominent notice. Your continued use of the site after changes take effect means you accept the updated policy.

14. Contact us

If you have questions, concerns, or requests about this Privacy Policy or your personal information, contact us at hello@slate-agency.com.